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Shipment update for the TCC 2016 membership Ramjet figure

PostPosted: Mon Jul 04, 2016 12:41 pm
by Sabrblade
Brian Savage of Fun Publications has sent out an email regarding the shipment status for the Transformers Collectors Club 2016 membership incentive Ramjet figure, to explain why some have already received their Ramjet figure while others have not. Below is a copy of the original email notice:

To members of both clubs:

All Domestic free figures were mailed on 6/2/16. These items were sent via bulk mail service through the Post Office, which can take 3-4 weeks for delivery.

All International free figures were mailed on 6/24/16. These items were sent via bulk mail international service through FedX, which can take 6-8 weeks for delivery. These originally were supposed to go DHL and we had many issues with them so we had to switch to Fedex. Fedex transports the figures to your country and puts them in your country's mail system. We apologize for the delay.

If you do not receive your figure(s) by the end of July, please contact us at admin@funpubinc.com, and we will be happy to check on your figure.

These shipments do not have individual tracking numbers since they were sent via bulk mail services. If your item has to be re-routed for any reason this can make the delivery process even longer. If your item is returned to us due to an address change, you will be notified, and you will be responsible for the new shipping fee. If you had multiple memberships and multiple figures coming, these are not guaranteed to be delivered together. To be eligible for the 2016 free figure item you had to be an active member on or by 3/18/16.

Please do not contact our office until the end of July concerning these figures.

Thanks for your support! Have a great summer!

Brian

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Re: Shipment update for the TCC 2016 membership Ramjet figur

PostPosted: Mon Jul 04, 2016 4:10 pm
by Unicron fan
Guess that answers my question about if I should notify them as I haven't received him yet. :) I'll wait until the end of this month. :)